Questions, answered plainly
The things people ask before they open an account - and the answers we would give on the phone.
Frequently asked.
What is the minimum deposit with Invest Globally?
You can open an account and deposit from HK$2,000 onwards. You are free to add more funds as your investment plan develops.
How do I request a withdrawal?
Log into your account, select a withdrawal from your dashboard, and choose your payment method. Funds return to your account within standard processing times.
Is my capital protected with Invest Globally?
Your account uses industry-standard encryption and identity verification. As with all investing, your capital is at risk and may rise or fall - there are no guaranteed returns.
How fast can I start investing?
Most new members complete sign-up in minutes. Once your deposit clears, you can activate your investment plan immediately.
Are there any charges I should know about?
All costs are transparent and shown before you commit. You will see exactly what applies to your plan - no hidden or surprise fees.
What age do I need to be to invest?
You must be at least 18 years old to register and invest. We verify your age and identity during the onboarding process.
What payment methods can I use?
We accept major debit and credit cards, bank transfers, selected e-wallets and cryptocurrencies. Your available options are shown when you deposit.
When can I reach customer support?
Our team is available Monday to Friday, 9:00 to 18:00. We aim to respond to all enquiries within one business day.
Who is responsible for taxes on my gains?
Tax obligations depend on your local jurisdiction and remain your responsibility. We recommend keeping clear records and seeking advice from a qualified tax professional.
What is KYC verification and why do I need it?
KYC (Know Your Customer) is a standard identity check required by all investment platforms. It protects your account and is a routine part of opening an account.
Do I need prior investing experience for Invest Globally?
No experience necessary. Each member works with a personal financial analyst who guides you through every step, so you start from scratch with confidence.
Who decides my investment strategy?
A dedicated financial analyst, assisted by AI technology, tailors your approach to your goals and risk tolerance. The decisions remain human-led, with technology as the support.
Is Invest Globally a scam?
No. Invest Globally is regulated by the SFC and operates with full compliance and transparency. Like all investments, there is real risk - your money can move down as well as up. We never promise guaranteed returns, and you should invest only what you can afford to lose.
How do I log in to my account?
Visit the login page, enter your registered email and password, and complete any two-factor authentication if enabled. If you forget your password, use the reset link on the login screen to regain access.
Money questions
What does it cost to open an account?
Opening an account is free. There is no registration fee and no subscription, you only put in what you decide to invest.
How quickly can I withdraw?
Requests are processed on business days and return to the method you deposited with. Bank transfers take longer than cards or e-wallets.
Is there a minimum deposit?
Yes, the minimum deposit is HK$2,000, deliberately kept low so you can start small and add later. The figure is shown before you confirm anything.
Can I lose money with Invest Globally?
Yes. Markets move both ways and no strategy removes that risk. Only invest an amount you could do without, and treat any claim otherwise with caution.
Account and security
Is Invest Globally a scam?
Invest Globally is a regulated, SFC-aligned platform with segregated client funds and verified accounts, not a scheme promising guaranteed returns. Investing always carries genuine risk, and no honest platform, including this one, can promise profits. Check our published terms, risk disclosure and licensing details before you deposit, and treat any guarantee of returns anywhere as a warning sign.
How do I log in to my Invest Globally account?
Sign in from the account page using your registered email and password, with two-factor authentication confirming it is really you. If you cannot get in, reset your password or contact support and a specialist will help restore access.
Why do you need my identity documents?
Verification is required before an account can move money. It also stops someone else opening an account in your name and protects your funds.
Do I need any investing experience?
No. Most members start with none. A specialist walks you through the first steps and a demo balance lets you practise safely.
Frequently asked.
What is the minimum deposit with Invest Globally?
You can open an account and deposit from HK$2,000 onwards. You are free to add more funds as your investment plan develops.
How do I request a withdrawal?
Log into your account, select a withdrawal from your dashboard, and choose your payment method. Funds return to your account within standard processing times.
Is my capital protected with Invest Globally?
Your account uses industry-standard encryption and identity verification. As with all investing, your capital is at risk and may rise or fall - there are no guaranteed returns.
How fast can I start investing?
Most new members complete sign-up in minutes. Once your deposit clears, you can activate your investment plan immediately.
Are there any charges I should know about?
All costs are transparent and shown before you commit. You will see exactly what applies to your plan - no hidden or surprise fees.
What age do I need to be to invest?
You must be at least 18 years old to register and invest. We verify your age and identity during the onboarding process.
What payment methods can I use?
We accept major debit and credit cards, bank transfers, selected e-wallets and cryptocurrencies. Your available options are shown when you deposit.
When can I reach customer support?
Our team is available Monday to Friday, 9:00 to 18:00. We aim to respond to all enquiries within one business day.
Who is responsible for taxes on my gains?
Tax obligations depend on your local jurisdiction and remain your responsibility. We recommend keeping clear records and seeking advice from a qualified tax professional.
What is KYC verification and why do I need it?
KYC (Know Your Customer) is a standard identity check required by all investment platforms. It protects your account and is a routine part of opening an account.
Do I need prior investing experience for Invest Globally?
No experience necessary. Each member works with a personal financial analyst who guides you through every step, so you start from scratch with confidence.
Who decides my investment strategy?
A dedicated financial analyst, assisted by AI technology, tailors your approach to your goals and risk tolerance. The decisions remain human-led, with technology as the support.
Is Invest Globally a scam?
No. Invest Globally is regulated by the SFC and operates with full compliance and transparency. Like all investments, there is real risk - your money can move down as well as up. We never promise guaranteed returns, and you should invest only what you can afford to lose.
How do I log in to my account?
Visit the login page, enter your registered email and password, and complete any two-factor authentication if enabled. If you forget your password, use the reset link on the login screen to regain access.